Upgrade your Healthcare Experience with Robert Grant on the Patient Activation Network Podcast

PAN39: Upgrade your Healthcare Experience with Robert Grant

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“I was told by my primary care physician that I needed to see a urologist because of my elevated PSA level. I was concerned because we have a family history”, recalled Robert Grant, Founder, Chairman and CEO of Concierge Key Health about a health scare that inspired the creation of the company. “I went to make an appointment and it was a 12 week wait time. I was stunned. Who know what could happen? For all I know, it could be cancer.”

On this episode, Robert defines concierge medicine, shares CDC wait time statistics and shares feedback on how the Concierge Key Health is upgrading the healthcare experience.

About Robert Grant

Mr. Robert E. Grant is the Founder, Chairman and CEO of Concierge Key Health, the first on-demand app to the world’s elite physician specialists. He is also the Founder and Vice Chairman of ALPHAEON Corporation (a subsidiary of Strathspey Crown Holdings LLC), a leader in the rapidly growing field of Lifestyle Healthcare and based in Irvine, CA. He is concurrently the Chairman and Managing Partner of Strathspey Crown LLC, a growth equity firm based in Newport Beach, CA. He was formerly CEO and President of Bausch and Lomb Surgical in June of 2010. Robert Grant founder of Concierge Key Health

Prior to this, he led Allergan Medical as President from 2006 to 2010. Mr. Grant currently serves on several corporate boards. He is an independent Board Director at Myoscience, Inc., Acufocus, Inc. and ReShape Medical, Inc. All are leading lifestyle healthcare companies. Additionally, he serves as Chairman of Crown Sterling LLC, an investment banking subsidiary of Strathspey Crown.

Additionally, he serves or has served on the boards of the following university and charitable organizations: The Schmid College of Chapman University, the University of California, Irvine (UCI) CEO Roundtable Steering Committee, The School of Law at UCI, The Henry Samueli School of Engineering, OCTANe (501-C3 non-profit entity) an economic development corporation for technology companies in Orange County, California where he served as Chairman of the Board of Directors, and the Young President’s Organization (YPO/WPO) Southern California Chapter where he currently serves as Chairman of the Board.


CONCIERGE KEY Health is the world’s first mobile app for on-demand access to elite doctors and care facilities. With CONCIERGE KEY Health, waiting weeks or months to see your doctor is a thing of the past. CONCIERGE KEY Health provides patients with on-demand access to elite, faculty-level doctors vetted and qualified by their peers. Patients simply download the app, join on an annual membership subscription for themselves and their family, and then start booking on-demand.

Patients are assigned to their own unique team of elite specialists in the city they sign up in. When they’re in need of a specialist visit, they simply view their specialists’ schedule and select a two-hour time block to visit the office. When the patient visits at any time during that block of time, they simply become the next patient in line seen by the physician and are “fitted” into the physician’s daily schedule, avoiding long waits both to get in to see the physician as well as avoiding the long wait to see them once they arrive. Patients can get back to their normal life in no-time with less hassle.

Episode Details

  • About Robert Grant
  • How a 12 Week Wait Time for a Urologist Sparked an Idea for Change
  • Doctor Shortage, Wait Times and the Patient Experience
  • What is Concierge Medicine
  • What kind of doctors and specialists participate in Concierge Medicine
  • What is the relationship between Concierge Medicine and Health Insurance
  • How to use the Concierge Key Health App
  • Closing Thoughts

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One thought on “PAN39: Upgrade your Healthcare Experience with Robert Grant

  1. Thanks for interviewing Mr Grant and sharing this valuable information, Matt. It’s good to know there are alternatives to the current healthcare model as Concierge Key Health to address the trend of delay of health assessment.

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